[ Lees dit in het Engels ]
Recently, I got in touch with Kensington customer service for a technical issue. They conjured up an SEP field around my problem, and, as is routine with these organizations, followed their “sorry, can’t help you, try praying” response with a customer satisfaction survey e-mail.
The e-mail, of course, included a Click Here To Go To The Survey line.
In plain text.
Note the “very important to our team”. Not important enough, apparently, to actually let me fill out the survey… Also note the fact that their two (!) links to their website are perfectly hyperlinked.