Bofixier is the extra app that all Dropbox users have never know they’ve always needed. Dropbox is awesome. I assume you all know this. As a backup, data syncing, and sharing solution, they’ve got their competition whipped*. I’ve been a Dropbox user for years, and haven’t spent a single thought on backup since. Also, since…

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Onderbroeken? Check! Tandenborstel? Check! Lekkere kazen en biertjes? Check! Microsoft Surface voor het broodnodige schrijf- en redigeerwerk? Check! Vanmorgen om negen uur had ik mijn checklist al volledig afgewerkt voor de jubileumeditie van de Villa Diodati Expat Writers Workshop, die met editie 18 dit weekeinde haar tienjarig bestaan viert. Mijn koffertje stond klaar; mijn jas…

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Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly After half a year of atrocious customer service from UPC i-Parcel, I finally got around to notifying Amazon…

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Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly And then, five months later, a Twitter user who suffered through the same frustrating ineptness from UPS I-Parcel…

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Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly Sadly, the Case of the Misplaced Parcel has petered out without a satisfying conclusion one way or the…

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Mijn vrouw: “We hebben een nieuwe stofzuiger nodig!” Ik: <stofzuigt de bovenverdieping en is genoodzaakt om het apparaat vierentachtig keer opnieuw in elkaar te zetten> Ik: “We hebben een nieuwe stofzuiger nodig!” Consumentenbond.nl: “Dit is de beste stofzuiger voor uw geld.” Vergelijk.nl: “Die kan je voor 106 euro kopen bij de webshop van MediaMarkt of bij…

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Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly This is just too easy. With some suppliers, I actually need to put in an effort to blog…

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Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly UPS daughter I-Parcel seems to have taken ineptness to a whole new level. Six weeks after shipping, the…

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Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly I am not making this up*. On Feb 1st, my wonderful publisher EG&J Press shipped me a box…

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In fond remembrance of the countless instances of IT tech support I’ve exposed myself to over the years, I’d like to propose a neologism for the kind of responses that support technicians tend to provide. troppus /ˈtrɒppʌs/ noun the answers, advice and recommendations provided by IT support technicians, which are almost, but not quite, entirely unrelated…

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