klantenservice

Lightailing Review (**): Disappointing, With Deceitful Rating

Suppliers should never lie. Ever. And fake or suppressed reviews? Those are lies. I’m basically a kid with extra decades on the clock. For instance, Lego exercizes an irresistable pull on me. My collection of Lego model cars and modular buildings keeps growing, and I’m the proud owner of the 75192 Millennium Falcon, the largest Lego […]

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SurveyMonkey Business

Some twelve hours after I blogged about SurveyMonkey’s theft of 60 euros of my money, and a couple of hours after I mentioned in these pages that they’d doubled down by changing the price for everyone, SurveyMonkey has apparently relented. Late Thursday night I received an email from Kaleigh with apologies, an explanation, the announcement […]

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The Shamelessness Of Monkeys

Update 2: SurveyMonkey has caved under the pressure of hundreds of page hits, shares, and retweets of this blog post, and granted me a full refund and a 6-month complimentary subscription. In zoos, I’ve seen monkeys fornicate and masturbate in public, eat their own vomit, and even dine without the benefit of cutlery–or clean hands. […]

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SurveyMonkey Steals Your Money

Update 2: SurveyMonkey has caved under the pressure of hundreds of page hits, shares, and retweets of this blog post, and granted me a full refund and a 6-month complimentary subscription. Update: SurveyMonkey has reacted to my complaint by restructuring their entire pricing model. Repeat after me: Sur – Vey – Mon – Key Steals […]

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Terug Naar De Jaren Vijftig Met Apple Family Sharing

Wie had kunnen bevroeden dat uitgerekend Apple ons stevig in de jaren vijftig geworteld wil houden? Ja, je kan in iTunes vroege rock’n’roll kopen. Maar die vijftiger jaren bedoel ik niet. Ik doel op de jaren vijftig van de traditionele rolverdeling: een kostwinner en een thuisblijvende ouder, met liefst nog pappa als de eerste en […]

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Dropbox And Boxifier: What A Team!

Full disclosure: I’m off Dropbox, and as a sad result, also off Boxifier. They still make a great tag team; that part of the below blog post stands. But recently, Dropbox announced that they would increase my annual fee by 20% for doubling my storage to 2TB (while I used only about 10% of the […]

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Een wachtwoord voor mijn wachtwoord

Onderbroeken? Check! Tandenborstel? Check! Lekkere kazen en biertjes? Check! Microsoft Surface voor het broodnodige schrijf- en redigeerwerk? Check! Vanmorgen om negen uur had ik mijn checklist al volledig afgewerkt voor de jubileumeditie van de Villa Diodati Expat Writers Workshop, die met editie 18 dit weekeinde haar tienjarig bestaan viert. Mijn koffertje stond klaar; mijn jas […]

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Customer Service Done Properly

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly After half a year of atrocious customer service from UPC i-Parcel, I finally got around to notifying Amazon […]

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The Saga of UPS and I-Parcel Continues

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly And then, five months later, a Twitter user who suffered through the same frustrating ineptness from UPS I-Parcel […]

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The End Of The I-Parcel Affair

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly Sadly, the Case of the Misplaced Parcel has petered out without a satisfying conclusion one way or the […]

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