Dear web designers, Can you please STOP ADDING RESET BUTTONS to your forms? There hasn’t been a single user in the entire history of the interwebs who filled out a web form, and then went, “O wait, all of that isn’t right, I’ve entered the wrong information! What to do, what to do, but pull…

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Bofixier is the extra app that all Dropbox users have never know they’ve always needed. Dropbox is awesome. I assume you all know this. As a backup, data syncing, and sharing solution, they’ve got their competition whipped*. I’ve been a Dropbox user for years, and haven’t spent a single thought on backup since. Also, since…

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This is far from comprehensive, but probably useful for others than myself. This post details the troubleshooting steps I went through after my internet speed dropped dramatically at home, from a normal 50-100 Mbps or more to 3 or (much) less, with intermittent dropouts, much fluctuation, and the accompanying slow or absent loading of web…

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I tried. I really did. When Evernote decided last year to limit their free accounts to what amounts to trial use only, I abandoned the best note-taking tool on the planet, and out of sheer spite moved to Microsoft OneNote. I even ranted about Evernote’s evil corporate greed on Facebook. Evernote, I apologize from the…

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In fond remembrance of the countless instances of IT tech support I’ve exposed myself to over the years, I’d like to propose a neologism for the kind of responses that support technicians tend to provide. troppus /ˈtrɒppʌs/ noun the answers, advice and recommendations provided by IT support technicians, which are almost, but not quite, entirely unrelated…

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Vanaf vandaag verkoop ik e-boeken van mijn korte verhalen met een revolutionaire nieuwe extra: ik kan ze van een persoonlijke boodschap voorzien en signeren. Het gaat heel simpel: bestel het boek, kies een van de gesigneerde opties (epub of mobi), rond je bestelling af, en laat me weten hoe je je e-boek persoonlijk gemaakt wil…

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Mijn site was down. Heeeeeeel erg down. Door mijn eigen domme schuld. Dankzij de helden van Flexwebhosting is hij weer up. Ik heb vanavond helaas geen tijd meer voor de Nederlandstalige versie van de details; maar in het Engels kom je een heel eind. Hier houd ik het er even op dat ik opgelucht ben….

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Recently, I got in touch with Kensington customer service for a technical issue. They conjured up an SEP field around my problem, and, as is routine with these organizations, followed their “sorry, can’t help you, try praying” response with a customer satisfaction survey e-mail. The e-mail, of course, included a Click Here To Go To The…

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The Amazon Kindle is a really, really, great device. I’m not basing this on any intrinsic qualities of the thing, but on the fact that Amazon believes they can get away with the kind of customer “service” they provide, and that they appear to be right. In fact, I like my Kindle so much that…

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What to do if my on-train writing during my twice-daily 45-minute commute is frustrated by bad technology? Swiftkey, the app I embraced as God’s gift to writers, may on second glance not actually have been created by a Supreme Being after all, despite being all but worshipped by Android users around the globe. At first…

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