Month: November 2013

Click Here (If You’re Bored)

Recently, I got in touch with Kensington customer service for a technical issue. They conjured up an SEP field around my problem, and, as is routine with these organizations, followed their “sorry, can’t help you, try praying” response with a customer satisfaction survey e-mail. The e-mail, of course, included a Click Here To Go To The […]

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Just A Minute, Sir

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. The Big Blue Swedish Store has a web store these days, did you know? After having used their online presence for years for advertising their products only, but stubbornly refusing to sell the stuff anywhere but in their Big Blue Boxes, they are […]

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Customer Service – And How To Hit A Return Ace

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. As if the eventful day of traveling to Villa Diodati 11 wasn’t bad enough, I discovered upon my return home that Avis had unilaterally decided to take €605 more of my money than they were actually authorized to. Of course, I immediately […]

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