Dear web designers, Can you please STOP ADDING RESET BUTTONS to your forms? There hasn’t been a single user in the entire history of the interwebs who filled out a web form, and then went, “O wait, all of that isn’t right, I’ve entered the wrong information! What to do, what to do, but pull…

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Bofixier is the extra app that all Dropbox users have never know they’ve always needed. Dropbox is awesome. I assume you all know this. As a backup, data syncing, and sharing solution, they’ve got their competition whipped*. I’ve been a Dropbox user for years, and haven’t spent a single thought on backup since. Also, since…

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I tried. I really did. When Evernote decided last year to limit their free accounts to what amounts to trial use only, I abandoned the best note-taking tool on the planet, and out of sheer spite moved to Microsoft OneNote. I even ranted about Evernote’s evil corporate greed on Facebook. Evernote, I apologize from the…

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In fond remembrance of the countless instances of IT tech support I’ve exposed myself to over the years, I’d like to propose a neologism for the kind of responses that support technicians tend to provide. troppus /ˈtrɒppʌs/ noun the answers, advice and recommendations provided by IT support technicians, which are almost, but not quite, entirely unrelated…

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Starting today, I’m selling e-books of my short stories, with a revolutionary new twist: a personalized autograph, if you want one. It’s simple, really: order the e-book, select one of the autographed options (epub or mobi), complete your order, and let me know what kind of personalization you want. I’ll send you the file, with…

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So last night, I went and killed this entire website. Without having any kind of backups available. To make my predicament clear: there are movie reviews going back to 1999 on this site, blog entries spanning a dozen years, and a few hundred posts all-in, not to mention some 50 pages, and a painstakingly configured…

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Recently, I got in touch with Kensington customer service for a technical issue. They conjured up an SEP field around my problem, and, as is routine with these organizations, followed their “sorry, can’t help you, try praying” response with a customer satisfaction survey e-mail. The e-mail, of course, included a Click Here To Go To The…

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The Amazon Kindle is a really, really, great device. I’m not basing this on any intrinsic qualities of the thing, but on the fact that Amazon believes they can get away with the kind of customer “service” they provide, and that they appear to be right. In fact, I like my Kindle so much that…

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What to do if my on-train writing during my twice-daily 45-minute commute is frustrated by bad technology? Swiftkey, the app I embraced as God’s gift to writers, may on second glance not actually have been created by a Supreme Being after all, despite being all but worshipped by Android users around the globe. At first…

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We’re living in the future… Springsteen got it right on his Magic album. We are living in the future. Case in point: the proof is no longer in the pudding, but in the cloud, or rather, the Cloud. In preparation for the 10th Villa Diodati Writers Workshop, 21-24 April in Southern England, all participants are…

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