Some twelve hours after I blogged about SurveyMonkey’s theft of 60 euros of my money, and a couple of hours after I mentioned in these pages that they’d doubled down by changing the price for everyone, SurveyMonkey has apparently relented. Late Thursday night I received an email from Kaleigh with apologies, an explanation, the announcement…

Read More »

Update 2: SurveyMonkey has caved under the pressure of hundreds of page hits, shares, and retweets of this blog post, and granted me a full refund and a 6-month complimentary subscription. In zoos, I’ve seen monkeys fornicate and masturbate in public, eat their own vomit, and even dine without the benefit of cutlery–or clean hands….

Read More »

Update 2: SurveyMonkey has caved under the pressure of hundreds of page hits, shares, and retweets of this blog post, and granted me a full refund and a 6-month complimentary subscription. Update: SurveyMonkey has reacted to my complaint by restructuring their entire pricing model. Repeat after me: Sur – Vey – Mon – Key Steals…

Read More »

Who would have thought that Apple, of all companies, wants to keep their customers firmly rooted in the fifties? Yes, you can buy early rock’n’roll music in iTunes, but those are not the fifties I mean. Rather, I’m referring to the fifties of traditional family roles: a breadwinner and a homemaker, preferably with daddy as…

Read More »

Full disclosure: I’m off Dropbox, and as a sad result, also off Boxifier. They still make a great tag team; that part of the below blog post stands. But recently, Dropbox announced that they would increase my annual fee by 20% for doubling my storage to 2TB (while I used only about 10% of the…

Read More »

Underwear? Check! Toothbrush? Check! Dutch cheeses and beers? Check! Microsoft Surface for the required writing and critiquing? Check! This morning at nine, my checklist was already complete for the tenth anniversary edition of the Villa Diodati Expat Writers Workshop. My suitcase waited by the door; I’d even put my coat within reach. I’d even checked my…

Read More »

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly After half a year of atrocious customer service from UPC i-Parcel, I finally got around to notifying Amazon…

Read More »

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly And then, five months later, a Twitter user who suffered through the same frustrating ineptness from UPS I-Parcel…

Read More »

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly Sadly, the Case of the Misplaced Parcel has petered out without a satisfying conclusion one way or the…

Read More »

Attempted Logistics – The Continuing Ineptness of I-Parcel – How I-Parcel Managed To See The Future (Or Lie) – The End Of the I-Parcel Affair – The Saga of UPS and i-Parcel Continues – Customer Service Done Properly This is just too easy. With some suppliers, I actually need to put in an effort to blog…

Read More »

%d bloggers like this: