annoyance

Not Muslims: People

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. Much too much has been said recenty about the need, or even the obligation, on the part of Muslims to condemn and distance them­selves from the Charlie Hebdo murders. The most seductive reasoning I’ve heard for this is admirably pragmatic: however regrettable, […]

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Revenge Is A Dish Best Served… Free

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. 5 January, 2016: A year later, Marieke ten Cate of the Kindervoedingscentrum, who promised to change her ways after giving me my refund, turns out to have indeed changed her ways. The offending PDF pamphlet, which sold for €27,00 a year ago, now […]

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Pissing In The Face Of The Hand That Helps You

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. The other week, I got into a huge digital fight with A. It involved WhatsApp name-calling, long e-mails full of arguments and blame-laying, fiery passion and icy reason, culminating in (hopefully temporary) termination of the friendship: that kind of fight. Thanks to […]

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We Miss You (We Think)

Dear UPC Cable Provider Company, How is your “We Miss You” campaign coming along? Is the effect perhaps less than you expected? Perhaps that is because the campaign isn’t all that well-designed? A major part of the problem with the campaign is that the campaign URL www.upc.nl/ikmisje doesn’t actually lead to a campaign page. At […]

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Downs And Ups

So last night, I went and killed this entire website. Without having any kind of backups available. To make my predicament clear: there are movie reviews going back to 1999 on this site, blog entries spanning a dozen years, and a few hundred posts all-in, not to mention some 50 pages, and a painstakingly configured […]

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Click Here (If You’re Bored)

Recently, I got in touch with Kensington customer service for a technical issue. They conjured up an SEP field around my problem, and, as is routine with these organizations, followed their “sorry, can’t help you, try praying” response with a customer satisfaction survey e-mail. The e-mail, of course, included a Click Here To Go To The […]

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Just A Minute, Sir

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. The Big Blue Swedish Store has a web store these days, did you know? After having used their online presence for years for advertising their products only, but stubbornly refusing to sell the stuff anywhere but in their Big Blue Boxes, they are […]

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Customer Service – And How To Hit A Return Ace

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. As if the eventful day of traveling to Villa Diodati 11 wasn’t bad enough, I discovered upon my return home that Avis had unilaterally decided to take €605 more of my money than they were actually authorized to. Of course, I immediately […]

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A Quiet Cup Of Coffee

De Nederlandstalige versie van dit bericht is te vinden op mijn Nederlandstalige site. With a satisfied sigh, I settled into my seat. My fresh cuppa found a place on the small table, as did my selection of hot rolls. It was 6:20am, early even for me, and I had easily caught the direct train to […]

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Proof That The Kindle Is Really A Great E-reader

The Amazon Kindle is a really, really, great device. I’m not basing this on any intrinsic qualities of the thing, but on the fact that Amazon believes they can get away with the kind of customer “service” they provide, and that they appear to be right. In fact, I like my Kindle so much that […]

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